Every organisation has their individual style of operations. This applies to the health care domain as well. There are areas of specialisation and particular treatments offered which varies from one healthcare business to another. Some health care providers specialise in particular types of treatment and need the CRM to be customised according to the services and treatments that they offer.
Microsoft Dynamics CRM solution enables a business to customise the user interface as well as the reports generated. Reports could include medical reports for patients or their case history. Other reports could include the general overall performance based reports of the business unit as a whole. These kinds of reports are required by the management to access the business profitability and growth.
The MS Dynamics CRM allows in-depth customisation of the software from the entity level to the dashboard. The Pragmasys team can help their clients to redefine the table structures, define queries and design reports. Microsoft Dynamics has a powerful reporting engine which allows the user to pull out complex reports from various data formats and multiple entity levels. Microsoft Dynamics CRM is among the most user friendly CRM solutions.
Friendly user interface:
The highlight of Microsoft Dynamics CRM is the easy to operate and user friendly interface. The founding principle of Microsoft products was user-friendliness. Every product designed by Microsoft incorporates features to make it as user friendly as possible. Even a layperson should feel comfortable operating a Microsoft product. This pattern has been incorporated into the Microsoft Dynamics CRM.
Easy Data access
The basis of using a CRM solution is to consolidate data and then to be able to access it in ways that serve a particular purpose. You can find whatever you are looking for with the greatest of ease. A patient’s record can be found based on a number of different criteria if they don’t have the patient code handy.
Navigation: With Microsoft Dynamics CRM navigation takes on a new meaning. Getting through data was never easier. You can cut right through the chase and get to the point you wish to be with the Microsoft Dynamics CRM. It is easy to find the specific information you want.
Easy integration: It integrates very easily with other Microsoft products as well as third party products. A health care business may require patient’s lab reports and reports from medical equipment to get uploaded and integrated with the Microsoft Dynamics CRM automatically. Integrating the software with the Microsoft CRM can be carried out easily and the Pragmasys technical team can help with the technicalities. The extensive Microsoft Dynamics CRM dashboard can simplify third party software access.
The Microsoft Dynamics CRM supports your business function and eases the pressure on maintaining updated records and data consolidation. The greatest advantage of the Microsoft Dynamics CRM solution is the option for on-site hosting as well as cloud hosting. Some businesses are keen to keep their data on-site rather than having it floating on a cloud. Other businesses prefer to leave their data security concerns in the hands of Microsoft by hosting on their server.