For Consultation: +91.98182 00107

Archive for month: January, 2019

You are here: Home / Blog / Elementor #29735 / 2019 / January

Organising hospital functioning with Dynamics CRM

/in /by

The Dynamics CRM has been designed for organisation to leverage for business growth. It helps to take their operations to the next level. The integration of Business intelligence with analytical tools can improve business in numerous ways. It facilitates the incorporation of marketing techniques which has a wide outreach and generates a higher number of interested leads. Business strategies can be analysed and developed keeping in mind future trends and changing technologies.

 

Dynamics CRM for hospitals

It is common to question how a CRM system can help a hospital organise its operations. A hospital is one industry which is an amalgamation of several service industries rolled into one. Medical care is just a small part of what actually goes on in a hospital. Customer care is an integral part of a medical unit and most communication is with people who are stressed and worried. This makes customer handling a very delicate task.

 

What is organising functioning?

Every hospital carries out a large number of functions on a daily basis. Without proper organisation a hospital is not able to optimise the use of their resources. You will end up assigning more staff for a job which does not need it and end up understaffed for areas that need more manpower for better productivity. Organising functioning is imperative for higher productivity in any industry not just hospitals. Good organisation stems from optimum use of resources. So how does a hospital organise its resources in a manner that they are able to derive maximum value?

 

The role of MS Dynamics CRM

How can a CRM system help a hospital to streamline its general day to day functioning? Dynamics CRM is a comprehensive system which records and organises huge amounts of data from various departments. This data is stored in an organised format and can be easily accessed when required. A lot of time is saved by this organised data storage format. Updated information about patients is easily available to all concerned and authorised to access the data. Patient related data can be obtained based on various field criteria and these reports can be printed and handed over. The Dynamics CRM uses numerous filters to search for records.

 

We help to design workflows for regular tasks to facilitate the job. Some jobs which can be performed without user interventions are scheduled to begin with a trigger or as per a time schedule, depending on the suitability. The automation of these job functions frees up resources with can them be utilised for more productive tasks.

 

How to make your CRM system effective

For a technical job it is befitting to call in the professionals. There is no point banging your head over stuff that is way beyond your realm. Pragmasys are the Microsoft Dynamics experts. We will streamline your CRM system and customise it to deliver the desired results.

 

Pragmasys has vast experience working in several industries. We analyse your current system and integrate the findings to ensure better utilisation of resources and higher ROI. We specialise in customising the Dynamics CRM for the medical industry and have worked with several hospitals in close proximity. Get in touch with us to discuss how we can work together to benefit your business and increase your revenue generation.

Microsoft Dynamics: The perfect CRM for Banks

/in /by

Microsoft has proved to be the leading software company for decades. The main founding factor for the popularity of Microsoft products is that the software is user friendly. The user interface is easy to understand and makes a person feel that they can do whatever they need to without encountering too much complexity. The Microsoft CRM caters to the non tech savvy users as well as those who are technically inclined. The intent is that everyone should be able to use it with utmost ease.

 

Why banks need Dynamics CRM

The PragmaBanco is a version of the Dynamics CRM which has been specifically customised for the banking industry. It includes all the banking protocols and the different tasks carried out by the banks. This PragmaBanco ensures that all the banking activity is streamlined and organised in a manner which makes work light and easy. General day to day banking tasks are hastened thereby enabling Banks to serve their customers better. Every bank thrives on customer service and it is the main factor which attracts or repels customers. Therefore it is imperative that banks should pay heed and do whatever is in their capacity to improve the way they serve their customers. This could result in referrals and new customers without any effort.

 

Making life easy for bank employees

The Banking sector comprises of a bunch of staff that are very skilled in numbers and calculation but may not have much technical know how about software operations. As we know that without computers banks would regress. Hence there is a need for common ground. The Dynamics CRM offers a software platform which is easy to operate and understand. Even novices can easily grasp the simple concepts of the PrgamaBanco and get their work done.

 

There are numerous different job functions performed by the different banking employees. To make things easier the Dynamics CRM can be customised with job specific dashboards. This means that each employee gets those menu options on their dashboard which pertains to their job function. It helps to make their work easier as they do not have to skip over irrelevant options to find what they need. This enhances productivity as employees carry out their work faster.

 

High Security protocols

The banking system demands that the CRM should comprise of the highest security protocols. The data stored by the banks includes investments and life savings of their customers. This sensitive data is highly confidential and banks need to ensure that it remains secure. Any breach of security could lead to this data falling into the wrong hands and being misused.

 

PrgamaBanco has been customised to include multiple levels of security. The data access is password protected at various levels. Data access to employees is given only for the information which pertains to them. The right to modify or add data is for authorised personnel only. The authority to copy data is highly restricted and mainly for backup purposes only.

 

Upgrading to PragmaBanco

PragmaBanco is designed and distributed by Pragmasys. The Dynamics CRM is a powerful CRM system and can be leveraged by banks to increase business growth. Good customer service is an essential factor for increasing the banks customer base.

GET A CALL BACK

GET A CALL BACK!

    Your Name (required)

    Your Email (required)

    Your Message

    * We don’t share your personal info with anyone. Your privacy is of utmost importance to us.