Organise time schedules with Dynamics CRM

Time is one of the most valuable resources for a business. Many work aspects of a business are calculated according to a timeline. The proper use of time can be used to calculate the type of returns an organisation is capable of achieving. Employees are paid to work for a stipulated number of hours commonly referred to as man-hours. Effective utilisation of man hours is beneficial to a business. Tasks have deadlines and need to be completed within the predefined schedule. This limited time frame for tasks makes them economically viable. The greater the quantity of work that is accomplished within a given time fame denotes productivity.

Scheduling resources

The Microsoft Dynamics CRM enables a company to schedule various resources.  The service scheduler feature of the Microsoft CRM allows efficient scheduling of services. Tasks can be assigned to specific departments or groups of people rather than individuals. With this allocation the task can be further assigned to a specific individual or several individuals depending on size of the task, work load and the available resources. The group head or department head is responsible for further allocation and accountability.

Task assignment is not restricted to groups or teams but can also be performed by skill and experience. Finding the right skill set for the job is one advantageous feature of the CRM and is based on the employee information available in the database.

Organising schedules

A company that is organised is able to accomplish a lot more than a disorganised firm. Some of the essential criteria’s of an organised firm are clearly defined goals. The Dynamics CRM provides a graphical representation of assigned tasks which enables the management to keep track of various goals and their completion.

Creating timelines

Every task needs to be completed within a given time frame. Time schedules need to be created based on the quantity of work assigned and with a rough estimation of the duration that it will take to complete the work at hand.

Productivity

Effective utilisation of time is the highest form of productivity. The MS Dynamics CRM improves productivity levels by automating mundane labour intensive tasks. Several repetitive tasks can be automates especially tasks which do not require manual intervention. Automation does not reduce jobs but rather allows the employee skill to be utilised in a beneficial manner, making their contribution to the organisation worthwhile.

The resource planner is a great tool which checks employee availability and workload. It ensures that each employee makes a contribution to the organisation in a valuable manner. Redundancy is scrapped out and replaced by efficiency. It also helps to curtail wastage of resources in the form of salary to employees who are under performing or not being used effectively.

By organising time schedules a company is able to achieve more in a shorter time frame. Projects are monitored and completed within deadlines. Inevitable delays can be predicted and timelines extended accordingly.

The efficacious utilisation of resources results in, not only higher productivity, but huge cost savings as well. Many organisations are not sure if the MS Dynamics CRM costs are justifiable, but by viewing the increased productivity, raised bottom lines, effective use of resources and curtailed expenses there is no doubt left. The Dynamics CRM leads to better employee management and higher turnover with accountability along each step of the way.