Among the leading CRMs in the industry the Microsoft Dynamics CRM holds an upper hand in a number of areas. There is no denying that there are numerous CRM systems in existence. In this competitive arena it is a difficult choice for a user to decide which CRM to use. Given the circumstances and the requirement, a business has to delve into the intricacies and evaluate the situation at close quarters. What kind of features does the CRM offer and what is the requirement of your business?
Evaluating the cost factor
To a large extent the decision of which CRM to buy is based on familiarity. Cost and services are also the primary influencing factors. A good CRM system that is of value will come at a certain price. It is not advisable to settle for the cheapest available CRM option. That may not serve your purpose and could end up being a total waste of money.
Fortunately Microsoft Dynamics offers its clients a number of options at varying costs. Based on these options a business can choose the type of service that they require without having to pay for frivolous services that do not pertain to them.
The challenge of migration
Upgrading to a CRM is a complex task both physically and emotionally. Most of the physical challenges are taken care of by the IT team. The emotional aspect has to be handled by each individual personally. A totally change in the way they have been used to performing their job. Many people have a technology phobia. This is probably the greatest challenge faced by many organisations. This is where Microsoft has a major advantage.
Over the years familiarity with Microsoft OS and Office makes it easy for people to understand and relate to the Dynamics CRM. This is one of the biggest advantages that Microsoft Dynamics CRM holds over other competitive CRMs. Many organisations select Dynamics CRM solely because it is from Microsoft.
Why use MS Dynamics CRM – The familiarity factor
The greatest benefit that the Microsoft has over all the other CRM’s is the interface. Over the years we have grown familiar with certain commands and ways in which Microsoft software operate. A new interface with an unfamiliar menu and type of commands can lead to a slowdown of operations and build up user hostility at a base level. This in turn can be detrimental to the overall growth and progress of a business.
A CRM helps to digitise your existing system. In this new age of technology a business needs to keep up and migrate from standalone systems to a centralised system of storing data. Without CRM your operational techniques will soon be obsolete and it will be difficult to get back into the race. Microsoft Dynamics has numerous options to suit different sizes of organisations as well as for different budget levels.
To get Microsoft Dynamics CRM contact Pragmasys, a Microsoft Gold Partner. We evaluate your business requirement and can suggest the most suitable Dynamics CRM options based on your budget. We can also help to customise the Dynamics CRM as per your business needs. We will train your staff on using the CRM and getting optimal performance. We offer a total turnkey solution.